SULTAN's CV

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Profile summary

UAE national fresh graduate, B.S. in IT, based in Abu Dhabi. Supported IT operations during an apprenticeship at Abu Dhabi Municipality through hardware deployment and user assistance. Bilingual Arabic-English, residence visa, available to join immediately.

Career highlights

IT Support and Troubleshooting: Provided remote and in-person IT support to users while diagnosing and resolving hardware and software issues during the Abu Dhabi Municipality internship.

Network Configuration Support: Troubleshot IP configuration and network connectivity issues as part of the daily duties during the IT Administration Trainee role.

Hardware and Software Deployment: Installed and configured computer hardware and software to support operational needs during the traineeship.

Key skills

TechnicalWindows & Linux
ProfessionalIT Support & Troubleshooting Hardware & Cabling TCP/IP VLANs DNS DHCP Proxmox Virtualization MikroTik & UniFi VPN / WireGuard Communication TCP/IP, VLANs, DNS, DHCP Problem Solving & Communication
SkillsIT Administration Support System Documentation Network Configuration User Assistance Windows Operating Systems Linux Operating Systems Network Routing

Professional experience

IT Administration TraineeJan 2021 - Present
Abu Dhabi Municipality
  • Provided remote and in-person IT support to users
  • Diagnosed and resolved hardware and software issues
  • Troubleshot IP configuration and network connectivity issues
  • Installed and configured computer hardware and software

Projects

Personal HomeLabMikroTik UniFi Proxmox

Education

B.S.Jan 2026
Purdue University (USA)

Cybersecurity

  • GPA: 3.92
High School DiplomaJan 2018
Applied Technology High School (MBZ)

Certifications

CompTIA A+
CompTIA Security+ (In Progress)In Progress
Cisco CCNA (In Progress)In Progress
Abu DhabiLinkedIn Portfolio